Terms of service

 

Last updated: 01-05-2026

These Terms govern your use of ZooCart’s website, services, and products.

1. Use of Website

By using ZooCart, you agree to follow these terms and all local laws.

2. Product Information

We aim to display accurate product details, but:

  • Colors may vary due to screen settings

  • Packaging may change

  • Stock may be limited

3. Pricing & Payment

  • Prices are shown in Rs.

  • Payment methods include: Cash on Delivery, Cards, Wallets (customize if needed)

  • Prices may change without notice

4. Orders

ZooCart reserves the right to:

  • Cancel orders due to stock issues

  • Refuse suspicious or fraudulent orders

  • Request verification if needed

5. Returns & Refunds

Returns are handled according to our Return & Refund Policy.

6. Shipping

Shipping is handled according to our Shipping Policy.

7. Limitation of Liability

ZooCart is not responsible for:

  • Delays due to courier or weather

  • Misuse of products

  • Allergic reactions or pet-specific issues (consult a vet if unsure)

8. Account Responsibility

You are responsible for:

  • Keeping your login details secure

  • All activity under your account

9. User Conduct

You agree not to:

  • Misuse the website

  • Post harmful or false content

  • Attempt fraud

10. Changes to Terms

ZooCart may update these terms anytime. Continued use means you accept changes.

11. Contact

You can contact us at:

📩 Email: support@zoocart.com
📞 Phone: 0305-5824440
💬 Chat: Available on our website

 

Contact us